Support for stairlift and homelift customers during the COVID-19 pandemic

While the government has now eased many of the COVID restrictions, the safety of our customers and employees remains our number one concern. We will continue to take the utmost care to minimise the risk of COVID transmission.

We are pleased to be able to provide contact-free sales assessments. If you are shielding or prefer us not to visit, it may be possible for us to complete a full assessment for your stairlift without having to visit you.  Please ask us for details.

When visiting you, we continue to follow government COVID-19 secure guidelines along with guidance from our trade associations, the BHTA and LEIA, with regard to working in other people’s homes:

Prior to any visit to your home

At the visit we will:

Although we trust that we are nearing the end of the pandemic, we will continue to monitor developments daily and amend our working practices to take account of the latest advice.

We recognise the vital assistance our products offer and so please be assured that we will continue to balance the need to support you, our customers, with the need to protect our staff and observe government instructions.

For information on support for our retail, residential and other commercial customers please follow this link.


Last updated: 26/07/2021